Reach out to us
Sportuna customer support is ready to help with questions, account-related issues, technical concerns, or general feedback. Our team assists with registration, deposits and withdrawals, verification, and site navigation. Use live chat for quick answers or email for account and payments queries. For partnership inquiries use our affiliates channel. Contact methods are listed below so you can pick the best option for your issue. Live chat is available for urgent matters.
| Department | Contact |
|---|---|
| Customer support (live chat & email) | [email protected] (live chat & email) |
| General enquiries (billing & account) | [email protected] (billing & account) |
| Affiliate enquiries (partnerships) | [email protected] (partnerships) |
| Phone (account issues) | +1 416 582 3947 (voice only) |
| Working hours | Mon-Fri, 09:00-18:00 (EST) |
| Payments (deposits & withdrawals) | [email protected] (finance) |
| Privacy & security | [email protected] (policy) |
Email Support
Email is the preferred contact method for detailed requests, account issues, or any matter requiring explanations or supporting documents. When you write, include a clear subject line, your full name, account ID and up-to-date contact details to speed up handling. Attach relevant files and allow time for review; incomplete information can delay our response.
Contact Form
Name Email Message Send messageResponse Time
Our support team aims to respond quickly. Most inquiries are answered within one business day. Simple requests like account questions or cashier issues are often handled the same day, while more complex cases - such as detailed KYC checks or payment investigations - can take longer depending on their nature. We'll keep you updated on progress throughout the process.
Feedback
Got feedback or ideas for improving Sportuna? We’d love to hear from you. Send suggestions, bug reports, or feature requests and our team will review them carefully to help improve the site and your experience. Your input helps shape updates to games, promotions, and usability. Thanks for taking a moment to share. We appreciate every comment.