Sportuna Casino Responsible Gambling
At Sportuna we take player safety seriously and are committed to promoting responsible gambling. We want everyone to enjoy online casino and sports betting in a controlled way, so we provide clear tools, practical limits, and guidance to help you stay in control of your play. If you ever feel your gambling is becoming a problem, we encourage you to use the tools below and reach out for support.
Player protection principles
We prioritise safe play, fairness, and transparency. We require honest account information, carry out verification checks where needed, and monitor account activity to spot risky patterns. Our objective is to reduce harm and make it easy for you to manage your activity at any time.
Activity-control tools
You can manage your play directly from your account. Available controls include deposit limits, time limits, session reminders, cooling-off periods, and self-exclusion. These tools are intended to give you immediate control over how much and how often you gamble.
Deposit limits
Set daily, weekly, or monthly deposit limits to control spend. Limits can be changed in your account settings, but increases may be subject to a waiting period. If you need help setting or adjusting limits, contact our support team and we will process requests as quickly as possible.
Loss limits
Loss limits let you cap how much you can lose in a chosen period. They work alongside deposit limits to help manage risk. Loss limits are applied to real-money activity and are intended to prevent short-term spikes in spending.
Time limits and account breaks
Use session timers or set a maximum play time per day. You can also take an account break to temporarily lock your account for a fixed period. These short breaks are useful if you want time away without committing to a longer exclusion.
Self-exclusion options
If you need a longer pause, you can request self-exclusion for a set term or permanent exclusion. During self-exclusion your account will be suspended and you will be blocked from registering again. We will advise on next steps and respect your decision to stay away from the site for the duration you choose.
Recognising signs of problematic behaviour
- Increasing time or money spent on gambling
- Chasing losses or frequently increasing stakes
- Neglecting work, family, or financial obligations
- Secretive behaviour around gambling activity
Tips for maintaining control
Decide on a budget before you play, stick to your deposit limits, take regular breaks, and avoid gambling when stressed or impaired. Treat gambling as entertainment, not a way to solve financial problems.
Professional help and support organisations
If you need help, contact provincial services such as ConnexOntario or your local gambling helpline. International options include Gambling Therapy and Gamblers Anonymous. For immediate assistance, seek local health services or a trusted professional. If you need us to action an account restriction, contact our support team and we will assist promptly.